You can check the status of your order 24/7 by visiting www.CustomerStatus.com
For your convenience, when contacting customer service, please have your order information handy.
For additional information or questions please call (800) 360-9615
Our operators are standing by Monday - Friday, 8am - 10pm EST.
If you ordered online, or provided your email address on the phone, you will receive an email with shipping information so you can track your package. Our standard shipping method is FedEx SmartPost.